Telephone Support
Call our friendly support line during business hours for quick questions or technical help. Our patient staff understand the challenges senior learners face and provide clear, jargon-free assistance.
Support Services
Multiple Ways to Get the Help You Need
We understand that everyone learns differently and may need different types of support. That's why we offer various ways to help you succeed.
Peer Learning Groups
Connect with other students through our informal study groups and social sessions. Share experiences, practice skills together, and build friendships with fellow learners in a relaxed environment.
Resource Library
Access our collection of easy-to-follow guides, video tutorials, and reference materials. All resources are designed specifically for senior learners with large text and clear instructions.
One-to-One Sessions
Book individual support sessions when you need extra help with specific topics. These personalised sessions allow you to learn at your own pace without feeling rushed or embarrassed.
Flexible Scheduling
Need to reschedule a class or catch up on missed content? We work around your schedule and life commitments, offering make-up sessions and flexible timing options.
Safe Learning Environment
Our supportive, non-judgmental atmosphere encourages questions and celebrates progress. There's no such thing as a silly question, and we create a space where everyone feels comfortable learning.
Getting Support
How to Access Help When You Need It
We've made getting support as simple as possible. Here's how to access the help you need, when you need it.
- 01
Identify Your Need
Whether you're struggling with a specific skill, need to catch up on missed content, or want extra practice, the first step is recognising what type of support would be most helpful for your situation.
- 02
Choose Your Support Method
Pick the support option that feels most comfortable for you - telephone help, in-person assistance, peer group sessions, or one-to-one tutoring. We offer multiple ways to get the help you need.
- 03
Reach Out to Us
Contact us through your preferred method - phone, email, or in-person at our Limerick centre. Our friendly staff will discuss your needs and arrange the most appropriate support for your situation.
- 04
Get Ongoing Help
Support doesn't end after one session. We provide continuous assistance throughout your learning journey and beyond, ensuring you feel confident and capable with your new skills.